Need a hand?
Quick answers on accounts, games, your data and taking a break. Still stuck? Message us or email [email protected].
Accounts
Accounts are optional, because games open without one. If you have one, sign in with your email and password or tap “Continue with Google”. Forgot the password? Get a reset link; it lasts one hour. Accounts made with Google have no password, so use the Google button. After five wrong passwords in a row, password sign-in pauses for 15 minutes.
A game won’t start
Press “Restart” under the player, check your connection and make sure nothing in your browser is blocking the frame. Still no luck? Let us know which game and which browser you used.
Credits are pretend and stay inside each game, so there’s nothing to refund, buy, sell or cash out.
Your data
Delete your account yourself any time from My account. To see or correct what we hold, send a privacy request from your account email. The Privacy Policy lists everything we keep.
Pausing your play
Need a breather? Ask us to pause or limit or close your account, writing from the email on file. Every page has a listening clock and an hourly reminder.
We’re not a crisis or counselling service. For free, confidential help with gambling worries, see Responsible Gaming.